Hotel Policies

Cancellation Policy


Cancellations must be received by 4pm the day prior to arrival. All reservations must be guaranteed by a major credit card.

Check In


For your convenience we offer a paperless check in. Check in time is 3pm. This time allows for us to make certain your room is pristine before your arrival. Should you need earlier accommodation, we are happy to assist upon availability. An early check-in charge may be applicable.

Check Out


Check out time is at 12pm. For your convenience, instant check out is available to all our Guests. You may review your bill on your television at any time during your stay or if you prefer a paper copy, you may request one. Requests for a late check out should be directed to the front office on the morning of your departure and may be subject to availability and an additional charge.

Valet Parking

Valet parking is available for $65 per day for cars and $75 for SUVs. These rates are subject to change. Parking is also available at Icon garage, located at 21st Street and Park Avenue. 24-hour parking costs are approximately $43 and are subject to change.

Dry Cleaning / Laundry / Valet / Shoe Shine


Same day valet service is available Monday through Sunday. All items will be returned by 7pm. Express service is available from 10am to 1pm for an additional fee. Pressing and shoe shining services are also available. Our tailor can assist you with alterations and repairs.

Kids Program


At the Gramercy Park Hotel we appreciate that your children have sophisticated tastes. We have many amenities for our younger Guests. We are happy to assist in arranging family excursions or babysitting services. Please contact our Concierge for more information.

Smoking


The Gramercy Park Hotel is a non-smoking hotel. The "New York City Smoke Free Air Act" states that smoking is not permitted in public places and places of employment. Therefore, smoking is not allowed in any public area, food and beverage outlet or guest rooms.” A smoking cleaning fee will be assessed in the event smoking does occur in the guest rooms.

Wireless High Speed Internet Access


Unlimited wireless High-Speed Internet access is available from your own laptop. This service is available from the Guest Room or any public areas within the Hotel lobby, Bars and Restaurants. Your laptop must be equipped with a wireless card. There is a daily charge of $16 for use of the service.

Adults
Children

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